pkar 0 Report post Posted January 12, 2011 (edited) bil tel celcom aku Mencecah Rm 300. Biasa aku guna rm 10 - rm 30 sebln. Aku tnya celcom dia kata sbb main internet. Aku mmg pernah main internet daliy unlimited masa tu tp aku langgan Rm 5/day. celcom ckp aku main sblum masa daliy unlimited internet active. Aku ceritakan balik kejadian tersebut. pada masa itu 31/12/2010. Jam pukul 4 ptg. aku daftar internet rm 5/day dan dpt mesej reply drp celcom ckp "Yr Broadband Daily subscription is active & will expire on 1/1/2011 4.15. pls renew your request upon bla bla...." mesej ini aku dpt pd jam 4.05(tgok report sms). jam dia cpt 10 minit. lps aku dpt mesej ini terus cucuk kat laptp and serve internt. tiba2 kena block sbb dh lebih limit. prgi celcom center. celcom ckp aku main internet pukul 4.06. Dia kata kena tunggu spai jam hset aku pukul 4.15 baru bleh main. terkejut btul.. aku x tahu pulak pasal tu kena samakn masa hset dgn server celcom tp bila aku tya bila jam hset aku cpt plak mcm ner?. cth jam hset pukul 5 ptg dan jam server celcom pukul 4.30 ptg. Adakh celcom akn reply sms daily unlimited start active [email protected] pukul 5?. Dia x dpt jwp. Mtak pdpt korang mcm mner aku py kes ni.. nk terus byr bill Rm300 ne je ke?. Edited January 12, 2011 by pkar Quote Share this post Link to post Share on other sites
akuccputsedut 147 Report post Posted January 12, 2011 [quote name='pkar' timestamp='1294825684' post='1059211'] bil tel celcom aku Mencecah Rm 300. Biasa aku guna rm 10 - rm 30 sebln. Aku tnya celcom dia kata sbb main internet. Aku mmg pernah main internet daliy unlimited masa tu tp aku langgan Rm 5/day. celcom ckp aku main sblum masa daliy unlimited internet active. Aku ceritakan balik kejadian tersebut. pada masa itu 31/12/2010. Jam pukul 4 ptg. aku daftar internet rm 5/day dan dpt mesej reply drp celcom ckp "Yr Broadband Daily subscription is active & will expire on 1/1/2011 4.15. pls renew your request upon bla bla...." mesej ini aku dpt pd jam 4.05(tgok report sms). jam dia cpt 10 minit. lps aku dpt mesej ini terus cucuk kat laptp and serve internt. tiba2 kena block sbb dh lebih limit. prgi celcom center. celcom ckp aku main internet pukul 4.06. Dia kata kena tunggu spai jam hset aku pukul 4.15 baru bleh main. terkejut btul.. aku x tahu pulak pasal tu kena samakn masa hset dgn server celcom tp bila aku tya bila jam hset aku cpt plak mcm ner?. cth jam hset pukul 5 ptg dan jam server celcom pukul 4.30 ptg. Adakh celcom akn reply sms daily unlimited start active [email protected] pukul 5?. Dia x dpt jwp. Mtak pdpt korang mcm mner aku py kes ni.. nk terus byr bill Rm300 ne je ke?. [/quote] aku nasihat kan jangan terus bayar.. siasat dulu.. check betul2 hang salah ke diaorang salah... Celcom nih kadang2 mongek jugak... sebelum nih kawan aku nya line tepon celcom kata percuma call ngan subline.. sekali bill mai haa berlonggok berpinaq mata tgk... pi bising2 dia kona laa mana2.. mana bleh kawan aku bising2 jugak.. pastu dia kata takleh nak wat pe kena bayar jugak bill tuh... kawan aku pi jumpa manager dia call HQ customer service bagai.. last2 diaorang kata akan disable arr bill tuh.. tapi kena bayar dulu pastu bila system dah disable amount akaun kita akan ada -RM***.. ha camtu arr... better hang check betui2.. Quote Share this post Link to post Share on other sites
pkar 0 Report post Posted January 12, 2011 [quote name='akuccputsedut' timestamp='1294826242' post='1059214'] aku nasihat kan jangan terus bayar.. siasat dulu.. check betul2 hang salah ke diaorang salah... Celcom nih kadang2 mongek jugak... sebelum nih kawan aku nya line tepon celcom kata percuma call ngan subline.. sekali bill mai haa berlonggok berpinaq mata tgk... pi bising2 dia kona laa mana2.. mana bleh kawan aku bising2 jugak.. pastu dia kata takleh nak wat pe kena bayar jugak bill tuh... kawan aku pi jumpa manager dia call HQ customer service bagai.. last2 diaorang kata akan disable arr bill tuh.. tapi kena bayar dulu pastu bila system dah disable amount akaun kita akan ada -RM***.. ha camtu arr... better hang check betui2.. [/quote] dah check dah... kat celcom center td. dia tunjuk kat compter. server celcom dgn jam hset aku. beza 10 minit. pjelasan celcom kena pastikn masa hset sama dgn server celcom tp bila aku ckp klu jam hset aku cpt. dia x dpt jwp. Quote Share this post Link to post Share on other sites
akuccputsedut 147 Report post Posted January 12, 2011 [quote name='pkar' timestamp='1294826649' post='1059216'] dah check dah... kat celcom center td. dia tunjuk kat compter. server celcom dgn jam hset aku. beza 10 minit. pjelasan celcom kena pastikn masa hset sama dgn server celcom tp bila aku ckp klu jam hset aku cpt. dia x dpt jwp. [/quote] dahtu apa keputusan nya.. kena bayaq jugak laa yek.?? Quote Share this post Link to post Share on other sites
pkar 0 Report post Posted January 12, 2011 [quote name='akuccputsedut' timestamp='1294827476' post='1059218'] dahtu apa keputusan nya.. kena bayaq jugak laa yek.?? [/quote] yup.. rasa mcm btul pulak pjelasan dia. moral dr cite ni... kena pstikn jam korang betul dan kena samakn masa jam dgn server celcom. klu beza masa 30 minit. kena lah tunggu 30 minit baru leh serve intrnet Quote Share this post Link to post Share on other sites
dvdbane 86 Report post Posted January 12, 2011 [quote name='pkar' timestamp='1294828036' post='1059219'] yup.. rasa mcm btul pulak pjelasan dia. moral dr cite ni... kena pstikn jam korang betul dan kena samakn masa jam dgn server celcom. klu beza masa 30 minit. kena lah tunggu 30 minit baru leh serve intrnet [/quote] tp camne nk smekn jam kite ngan jam celcom??? bleh check ke?? Quote Share this post Link to post Share on other sites
pkar 0 Report post Posted January 12, 2011 [quote name='dvdbane' timestamp='1294829408' post='1059222'] tp camne nk smekn jam kite ngan jam celcom??? bleh check ke?? [/quote] senang je cth langgan intrnet daily rm5/day mlalui sms. Dia akan reply balik sms klu dh confrim cth "Yr Broadband Daily subscription is active & will expire on 1/1/2011 4.15. pls renew your request upon bla bla..." menunjukan intrnet start active pukul 4.15. dan ko cuba tgok kat report pukul brapa dia send mesej ni. klu pukul 4.10. ko kena tunggu/pastikn spai jam hset ko pukul 4.15 minit baru leh serve. buat masa ni jelas x? Quote Share this post Link to post Share on other sites
pkar 0 Report post Posted January 12, 2011 tp pelik la... mcm ner dia leh tahu jam hest aku... tah r.. dia ceroboh hset aku kot. mcm x logik je.. Quote Share this post Link to post Share on other sites
M3ntary™ 62 Report post Posted January 13, 2011 [quote name='pkar' timestamp='1294830327' post='1059223'] senang je cth langgan intrnet daily rm5/day mlalui sms. Dia akan reply balik sms klu dh confrim cth "Yr Broadband Daily subscription is active & will expire on 1/1/2011 4.15. pls renew your request upon bla bla..." menunjukan intrnet start active pukul 4.15. dan ko cuba tgok kat report pukul brapa dia send mesej ni. klu pukul 4.10. ko kena tunggu/pastikn spai jam hset ko pukul 4.15 minit baru leh serve. buat masa ni jelas x? [/quote] Betul la tu. Kena tengok pukul berapa sms tu sampai bukan tengok kat handset, tapi tengok kat report. Report tu time dia sama dengar server. Quote Share this post Link to post Share on other sites
diodzener 0 Report post Posted January 13, 2011 [quote name='M3ntary' timestamp='1294880291' post='1059264'] Betul la tu. Kena tengok pukul berapa sms tu sampai bukan tengok kat handset, tapi tengok kat report. Report tu time dia sama dengar server. [/quote] Betul...kena tengok kat report tu..pukul berapa leh start internet tu.. Aku pun penah kena gak cecah 3 ratus lebih pasal daily ni la..terbang gak RM3++.. Quote Share this post Link to post Share on other sites
arulsr 5 Report post Posted January 13, 2011 [quote name='pkar' timestamp='1294831141' post='1059224'] tp pelik la... mcm ner dia leh tahu jam hest aku... tah r.. dia ceroboh hset aku kot. mcm x logik je.. [/quote] tak ceroboh tu..die ikut time stat ko reply msg tu.. pastu server celcom msg blk..ko check betul2 time die tuh.. aku banyak kali kene dah..ambk rm18/week tuh..time henpon aku cepat..time server celcom lmbat.. bla surf igt dah active..rupanya blum lagi.. Quote Share this post Link to post Share on other sites
Helghast 31 Report post Posted January 14, 2011 pakai internet prepaid digi cam aku je senang,takde komitmen kena bayar bulan2,top up bila nak online aje... Quote Share this post Link to post Share on other sites
pkar 0 Report post Posted January 19, 2011 kes sudah di tutup. celcom hq mohon maaf atas kejadian tersebut. selamat duit aku hehe Quote Share this post Link to post Share on other sites
dvd 8 Report post Posted January 19, 2011 awat post kat ruangan 'satelite broadband' ? Quote Share this post Link to post Share on other sites
biosfree 0 Report post Posted February 2, 2011 AKU DAH TERMINATE CELCOM BB AKU YG RM98.... KENAPA.. bosan dah...x syok pun...5g je throtlle jugak... CS tanya kena.....aku jawab...bosan x syok pakai bb Quote Share this post Link to post Share on other sites
mon678 48 Report post Posted February 3, 2011 [quote name='diodzener' timestamp='1294883321' post='1059267'] Betul...kena tengok kat report tu..pukul berapa leh start internet tu.. Aku pun penah kena gak cecah 3 ratus lebih pasal daily ni la..terbang gak RM3++.. [/quote] dh dua org dah kene nih...yg kita langgan ni utk hanset j k? Quote Share this post Link to post Share on other sites
K.A. 312 Report post Posted February 3, 2011 celcom daily unlimited ade problem sket sekarang ni kalo tak silap aku sebab dia terkira per usage basis, 10k=10sen ade kes sampai beribu RM dia kene takpe, relaks, buat report kat CS celcom, check ape yang tak kene, dia orang akan tolong solve kan problem nie Quote Share this post Link to post Share on other sites
ace 0 Report post Posted October 14, 2011 Celcom ni memang la bangsat ... aku kena lagi gila ... sekali mai bill untuk SMS sahaja kena bayaq berjumpah RM75.00 untuk 7 SMS yang sapa hantaq mai aku pun tak tau .... besanya kalau hantaq sms kena bayaq ... ni katanya aku terima SMS ... bila aku tanya SMS dari sapa .. dia pun tak tau .... Aku sokong kalau hampa pakai bill banyak banyak pas tu tok sah bayaq biaq Celcom rogi ... LAMA DAH CELCOM DOK PEKENA PELANGGAN !!!!!! Quote Share this post Link to post Share on other sites
meerforall 7 Report post Posted October 14, 2011 sme lar dgn kes mak saya nie....bil dah cecah seribu..dah la pakai dua no...celcom jgak tu... bila call center diorg ckp ini lar itu lar... mak saya bkan tau pasai fon pon..die kte tgok youtube jer haha ..x kan bil beribu.. Quote Share this post Link to post Share on other sites
M3ntary™ 62 Report post Posted October 15, 2011 [quote name='pkar' timestamp='1295417354' post='1059910'] kes sudah di tutup. celcom hq mohon maaf atas kejadian tersebut. selamat duit aku hehe [/quote] Kes ko ni boleh buat sebagai rujukkan untuk customers Celcom yang lain. Kalau benda yang sama berulang boleh suruh refer kes ko tu. Macam law la, boleh rujuk kes yang sebelumnya. Ko tak surat apa² ke dari celcom dari kes ko tu? Surat report kepada Celcom Center ke, surat dia mohon maaf tu ke? Kalau ada bagus tu untuk customers lain gunakan sebagai reference kalau berlaku kes yang sama. Quote Share this post Link to post Share on other sites
mon678 48 Report post Posted October 17, 2011 [quote name='meerforall' timestamp='1318629871' post='1073765'] sme lar dgn kes mak saya nie....bil dah cecah seribu..dah la pakai dua no...celcom jgak tu... bila call center diorg ckp ini lar itu lar... mak saya bkan tau pasai fon pon..die kte tgok youtube jer haha ..x kan bil beribu.. [/quote] rasenye msti data transfer tu jln je even kita x tgk youtube pn...lg...off kn data access over mobile phone. Quote Share this post Link to post Share on other sites
meerforall 7 Report post Posted October 17, 2011 org tua mon tak tau sgt pkai fon mahal...itupon aq aja die pkai.. Quote Share this post Link to post Share on other sites
mon678 48 Report post Posted October 18, 2011 [quote name='meerforall' timestamp='1318824656' post='1073854'] org tua mon tak tau sgt pkai fon mahal...itupon aq aja die pkai.. [/quote] kalau cmtu ko kene off kn la untuk dia hehe....pastu ajar cikit mcm mne nk setting hehe Quote Share this post Link to post Share on other sites
