Jedi 21 Report post Posted November 9, 2010 (edited) Aku guna Router/modem TM Innacom W3100. Kosas, Ampang. Pagi ni dah kali ke 5 (lima) aku call Tech. Support (TS) 1-300-88-9515. 1st time aku call adalah Jumaat lepas. Sebelum ni ok jer walaupun kekadang semua lampu menyala tapi takleh surf. Mereka akan refresh, OFF router aku 15 saat dan ON semula. Baru lampu tu menyala dan boleh guna internet. Sejak sebelum Deepavali lagi. Antara tips2 dari Tech. Support: 1. Disable 'Local Area Connection' sebelum shutdown PC. 2. OFF pada button router/modem sebelum shutdown PC. [color="#FF0000"][b]*Bukan nak menghina tapi tips yang ni tah pape tah. 3. Kena logout dari facebook, yahoo etc. a.k.a jangan remember password. Aku tanya balik, 'sebelum ni ok jer walau tak logout.'. Terkedu TS tue.[/b][/color] 4. Guna bridge connection (skang aku guna auto connection) 5. Tukar password. Langkah 1 - 3 aku dah buat, sama jer masalahnya; tak selesai2. Langkah 4 - 5 tu aku lum cuba lagi. Sapa hadapi masalah sama dengan aku? Atau router tu memang problem ke? Edited November 9, 2010 by Jedi Quote Share this post Link to post Share on other sites
FryShadow 90 Report post Posted November 9, 2010 aku rasa ada problem dengan modem ko tu. sebab aku pernah kena kat rumah pakcik aku aritu. lampu tu memula ok, pastu dalam 2 3 jam dia off pula. dah cuba guna modem lain ? Quote Share this post Link to post Share on other sites
Jedi 21 Report post Posted November 9, 2010 Belum cuba modem lain; tak pasti modem apa yang sesuai. Quote Share this post Link to post Share on other sites
muhian 38 Report post Posted November 9, 2010 buat report suruh technician datang rumah umah cek..aku rasa modem tu problem bleh tukar..cakap dgn cs mmg merapu je problem slove dia. Quote Share this post Link to post Share on other sites
Jedi 21 Report post Posted November 9, 2010 (edited) Aku dah buat bridge dah. Tengok ok lagi tak pagi esok. Dah try nak tukar password kat tmbill.net tapi dia kata old password salah. Password aku yakin betul. Pagi ni dah kali ke enam (6) aku call CS. Betul ke setting nie? VCI = 35? [img]http://d.imagehost.org/0053/tm.jpg[/img] Edited November 10, 2010 by Jedi Quote Share this post Link to post Share on other sites
sawi 16 Report post Posted November 10, 2010 betul dah tu setting VPI=0 / VCI=35 & LLC Quote Share this post Link to post Share on other sites
arulsr 5 Report post Posted November 10, 2010 bagi detail downstream and upstream yg kat dalam modem tuh bro.. Quote Share this post Link to post Share on other sites