pharez 2 Report post Posted March 28, 2007 time tu dia detect 1024... erm,aku dah wat skrg ni just dpt sama je mcm guna splitter... leh tak aku tau nak ckp apa utk suruh tech tu setkan 1024 pd modem setting coz diorg reset port pon dpt rendah dr 1024 diorang takkan set apa2 kat modem ko...luar bidang tugas tu...hahaha...ok, seperti yg dia ckp kat ko...if problem persist, call balik customer svs immediately...bagi no report ko sebelum ni...diorg akan hantar technician buat test...tu sebab aku suruh ko check dulu bahagian bawah tanggungjawap ko...kalau problem dgn modem/splitter ko dan bukan problem line telekom, definately diorang akan caj ko... Quote Share this post Link to post Share on other sites
ApoKalypse 1 Report post Posted March 28, 2007 hurm...aku nak tau lah tech yg diorg hantar tu betul2 ke tech yg tau bab2 internet ni? coz ari tu tech yg dtg tu mcm tatau apa2 je, aku dpt free upgrade tp dia kata silap setting pakej aku so dia p turunkan dr 1.5MB ke 1MBso pharez, setting tu mcmana diorg mau set supaya jd 1024? ataupun mmg bila reset akan jd 1024? Quote Share this post Link to post Share on other sites
pharez 2 Report post Posted March 28, 2007 (edited) masa dia dtg test kat splitter tu dpt 1024 kan...lepas tu dia set balik kasi turun ke camne?dia turunkan dari 1.5M to 1M tu sebab line ko takleh support...so takde masalah kat situ...bab free upgrade tu dah out of question...bila anoc reset, maksudnya ko akan dpt 1024...kalau tak dapat jugak, sebab masalah lain, tu yg kena siasat...adakah sebab port, line atau equipment pelanggan yg bermasalah...tech yg dtg tu akan siasat la...tech yg akan dtg tu mmg well versed bab line ni sebab dia keja TM...tapi kalau ko tanya bab free upgrade etc mungkin dia tak tau...sebab dlm order yg dia terima pakej ko ialah 1024...anyway secebis nasihat aku...make friends la...ajak minum ke...hahaha...biasanya kalau manusia ni ko pandai tackle...macam2 ko leh dpt...kalau mendesak sgt, dia pun maleh nak layan...ahaks... Edited March 28, 2007 by pharez Quote Share this post Link to post Share on other sites
ApoKalypse 1 Report post Posted March 28, 2007 actually, pakcik tu ok ngan aku... dia kata kalo ada apa2 contact je dia, x perlu wat report... tp aku ingat ada solution lain utk dptkan 1024 coz pakcik tu xleh set 1024... Quote Share this post Link to post Share on other sites
pharez 2 Report post Posted March 28, 2007 so apa tindakan ko seterusnya? Quote Share this post Link to post Share on other sites
ApoKalypse 1 Report post Posted March 28, 2007 tindakan aku? ntah la tu la aku masuk forum nih tanya korg, nak mintak pendapat korg plak tgk mcmana.... Quote Share this post Link to post Share on other sites
pharez 2 Report post Posted March 28, 2007 err...dah call blom? Quote Share this post Link to post Share on other sites
ApoKalypse 1 Report post Posted March 28, 2007 aku dah call custcare tu... dia dah wat report ttg slow connection... then org TM dah call aku mengatakan diorg dah reset port aku tp sama jer 700-800 kbps jer... x sampai pun 1024... Quote Share this post Link to post Share on other sites
pharez 2 Report post Posted March 29, 2007 dah suruh hantar tech? Quote Share this post Link to post Share on other sites
sarge 1 Report post Posted March 29, 2007 aku dah call custcare tu... dia dah wat report ttg slow connection... then org TM dah call aku mengatakan diorg dah reset port aku tp sama jer 700-800 kbps jer... x sampai pun 1024... dari ape yg aku tahu..kalau speed kurang tu.biasanya condition cable tak bagus.cube ko cek balik patch cord > tel socket > cable talikom.Pastikan benda tu berkilat.Kalau cam ade kesan terbakar / oksida.cube kikis.Kalau tak jadik.Ko cakap kat talikom @ tmnet.Suruh die datang rumah bawak test gear Quote Share this post Link to post Share on other sites
SQuinteX 0 Report post Posted March 29, 2007 (edited) aku nak tanya sikit pasal DOWNSTREAM & UPSTREAM dlm modem config mcm dlm image kat atas ni..aku nak tau DOWNSTREAM & UPSTREAM ni adakah org TMnet sendiri yg set atau mmg auto? coz aku apply pakej 1mb tp downstream & upstream rendah je kan... patut aku dapat Downstream=1024 dan Upstream=512sblm ni Upstream aku mmg 512 dan Downstream aku je yg rendah.. tp bila org TMnet kata dah betul maka jadi mcm ni plak... so aku nak tau sapa yg setkan kedua-dua ni....Hope ada pakar yg dtg membantu aku coz probs aku ni dah lama n mulut aku dah naik berbuih call TMnet nih... aku tak baca post orang lain sebab banyak sangat page. tapi speed ko ni boleh jadi disebabkan :1. masalah cable dari tiang rumah ko sampai ke exchange (atau cabinet jika ko pakai fibre)2. tmnet salah cap speed ko ( upload ialah 384. upload ko dah betol tu. upload 512 tu memang saje je dia kasik lebih.)3. itu je aku dapat pikirkan .NOC (jabatan dalam TELEKOM) yang edjas speed semua2 ni. tapi untuk call diorang ko kena ada :1. DSLAM yang ko pakai2. VCIpenyelesaian dia ialah call 1300-88-9515 sampai lebam. harap tedak membantu. Edited March 29, 2007 by SQuinteX Quote Share this post Link to post Share on other sites
imam123 0 Report post Posted March 30, 2007 (edited) http://www.tm.net.my/tmnet2006/contents/pr...=502&type=1tak tau la tu yg lame punye ke ape ke. link kat atas tu mungkin dapat membantu korang dalam memikirkan masalah downstream ngan upstream nih.downstream 784 tu tak tau la nak cakap ape. tapi upstream 512 hanya available kat pakej basic 2.0m rm188. Edited March 30, 2007 by imam Quote Share this post Link to post Share on other sites
pharez 2 Report post Posted March 30, 2007 aku tak baca post orang lain sebab banyak sangat page. tapi speed ko ni boleh jadi disebabkan :1. masalah cable dari tiang rumah ko sampai ke exchange (atau cabinet jika ko pakai fibre)2. tmnet salah cap speed ko ( upload ialah 384. upload ko dah betol tu. upload 512 tu memang saje je dia kasik lebih.)3. itu je aku dapat pikirkan .NOC (jabatan dalam TELEKOM) yang edjas speed semua2 ni. tapi untuk call diorang ko kena ada :1. DSLAM yang ko pakai2. VCIpenyelesaian dia ialah call 1300-88-9515 sampai lebam. harap tedak membantu.NOC dah reset port dia...should be ok kalau takde problem lain... Quote Share this post Link to post Share on other sites
ApoKalypse 1 Report post Posted March 30, 2007 tuh la tapi still x dpt lagi 1024 kbps .......... waaaaaaa............. knp leh jd mcmni.......... kalo x dpt 1024 mmg download file apa2 pun x bape nak laju.... paling tinggi pun 60Kb/s jer <--- tahap max ni.... Quote Share this post Link to post Share on other sites
sawi 16 Report post Posted March 30, 2007 senang cerita...buat permohonan utk downgrade pakej to 512k semula... buat surat...aduan...bla..bla.. bgtau masalah ko... Quote Share this post Link to post Share on other sites
pharez 2 Report post Posted March 31, 2007 apokalype...dah suruh hantar tech? Quote Share this post Link to post Share on other sites
ApoKalypse 1 Report post Posted March 31, 2007 apokalype...dah suruh hantar tech?hurm,kalo aku mintak suruh hantar tech..adakah tech yg sama akan dtg>? kalo sama rasa mcm sia2 je hantar tech... Quote Share this post Link to post Share on other sites
pharez 2 Report post Posted March 31, 2007 tak semestinya yg sama...kalau sama pun ko ckp le suruh set 1024 gak...kalau dia tak nak ko call 1300 tu suruh dia ckp... Quote Share this post Link to post Share on other sites
imam123 0 Report post Posted March 31, 2007 tuh la tapi still x dpt lagi 1024 kbps .......... waaaaaaa............. knp leh jd mcmni.......... kalo x dpt 1024 mmg download file apa2 pun x bape nak laju.... paling tinggi pun 60Kb/s jer <--- tahap max ni....ko download gune manager ke tak? try la gune download manager. sedih pulak aku tgk rate download ko.aku cadangkan gune IDM(Internet Download Manager) yg telah di tawarkan biskutnye. Quote Share this post Link to post Share on other sites
ApoKalypse 1 Report post Posted April 1, 2007 tak semestinya yg sama...kalau sama pun ko ckp le suruh set 1024 gak...kalau dia tak nak ko call 1300 tu suruh dia ckp...aku tak paham la... aku call 1 300 dia kata aku dpt downstream x sampai 1024 sbb maybe umah aku jauh dr kotak TMnet, kabel dah x elok n ntah apa2 dia merepek lagi.. tp ko ckp suruh set 1024 maknanya benda ni kita leh set n bukan faktor yg dia ckp tu,.... mana satu ni pharez??? Quote Share this post Link to post Share on other sites
pharez 2 Report post Posted April 1, 2007 ko dah suruh dia hantar tech?ok firstly ko kena paham benda ni diorang set kat port dia 1024...ok diorang dah set mende tuh...kalau dari port tu ke modem ko takde masalah mmg akan dpt 1024...skang kalau tak dapat tu ada la masalah kat mana2...suruh diorang hantar tech untuk rectify problem tu kat mana...ok? Quote Share this post Link to post Share on other sites
crazee 1 Report post Posted April 1, 2007 aku nye downstream 1536,upstream 512...padahal aku pakej 512 je..apsal erkk?tp kalo dnld xnah lebih 60kbps Quote Share this post Link to post Share on other sites
scorps 1 Report post Posted April 1, 2007 aku nye downstream 1536,upstream 512...padahal aku pakej 512 je..apsal erkk?tp kalo dnld xnah lebih 60kbpsko dah baca keseluruhan topik ni tak sebelom ko nak tanya tuu??jgn jadi malas nak baca , Quote Share this post Link to post Share on other sites
pharez 2 Report post Posted April 2, 2007 aku nye downstream 1536,upstream 512...padahal aku pakej 512 je..apsal erkk?tp kalo dnld xnah lebih 60kbpskalau tak pernah lebih 60kbps, ko dlm BIG problem...ko pasti kbps atau kBps? Quote Share this post Link to post Share on other sites
yok_pitih 0 Report post Posted April 2, 2007 (edited) Aku terpanggil juga dengan masalah downstream & upstreampakej yang aku langgan cuma RM66.00 tapi tengok modem status aku masalahnya tm akan caj aku lebih ker??macam mana nak selesaikan benda ni nanti berlambak bil datang mampos aku Edited April 2, 2007 by yok_pitih Quote Share this post Link to post Share on other sites